Privacy Policy
How we collect, use and protect the information you share with us.
Last updated: 1 January 2026
This policy explains what personal information Delight Windows collects through this website, why we collect it and what we do with it.
Information we collect
We collect only what you choose to give us through our enquiry, quote request, newsletter and dealership forms — typically your name, phone number, email address, city and the details of your requirement. Our servers also record standard technical information such as IP address, browser type and the pages visited, which is used to keep the site secure and to understand which content is useful.
How we use it
Your details are used to respond to your enquiry, prepare a quotation, arrange a site visit, provide after-sales service and — where you have opted in — send occasional product updates. We do not sell or rent personal information to anybody.
Sharing
We share information only with our own installation and service teams, with an authorised dealer if your location is served by one, and with service providers who host this website or deliver our email. Each is bound to use the data only for that purpose. We may also disclose information where the law requires it.
Cookies
This website uses cookies to keep the site working correctly and, if analytics is enabled, to measure traffic anonymously. You can block or delete cookies in your browser settings; parts of the site may then behave differently.
Retention
Enquiry records are kept for as long as needed to serve you and to meet our warranty and legal obligations, after which they are deleted.
Your choices
You may ask us to show you the information we hold about you, correct it, delete it, or stop sending you marketing messages. Write to us using the details on our Contact page and we will act on the request.
Security
Data is transmitted over an encrypted connection and stored on access-controlled systems. No system is perfectly secure, but we take reasonable technical and organisational measures to protect it.
Changes
If this policy changes we will publish the revised version on this page with a new date.
Contact
Questions about this policy can be sent to the address and phone number listed on our Contact page.