Warranty Policy

Coverage

• Profile — 10 years. Against warping, cracking, discolouration and manufacturing defects in uPVC and aluminium profile.
• Hardware — 5 years. Locks, hinges, handles and rollers against functional failure in normal domestic use.
• Insulated glass units — 5 years. Against seal failure causing misting or moisture inside the cavity.
• Wear items — 2 years. Gaskets, brush seals and friction stays.
• Modular joinery — 5 years. Carcass and hardware, excluding surface finishes subject to normal wear.

What is not covered

Accidental or impact damage including glass breakage after handover; damage from misuse, forced operation or unauthorised modification; discolouration from solvents, thinners or abrasive cleaners; failure caused by building movement, water ingress from adjacent construction or civil defects; and problems arising from a lack of the routine maintenance described in our maintenance guide.

Conditions

The warranty applies to the original purchaser at the original installation address and requires that the product was installed by Delight Windows or an authorised dealer. Keep your invoice — it is the proof of the warranty start date.

Making a claim

Call or email us with your invoice number, the installation address and photographs of the issue. We will inspect on site within seven working days across Delhi NCR, and then repair or replace the affected part at our discretion. Replacement parts carry the balance of the original warranty period.

Servicing outside warranty

Servicing, adjustment, gasket replacement and hardware replacement remain available at standard rates for the life of the product.